THE UGCHOST SUPPORT DESK

A conversation.
A step forward.

A question, a collaboration, or a little help along the way.
Tell us what’s on your mind. We’ll help you find the next step.

Your message has a place.

Every submitted request receives a ticket reference and goes directly to our support inbox.

LET’S GET IT SORTED

Send us a message.

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One message.
A clear next step.
A LITTLE MORE CLARITY

Before you press send.

What should I include in my message?

Share your UGC ID if you have one, the relevant job or payment reference, and a clear description of your question. For technical issues, include your device, browser and what happened. Never share your password or verification codes.

How do I follow up on a request?

Keep the ticket reference shown after submitting. If you contact us again about the same issue, include that reference so our team can connect the conversation.

Where can I ask about privacy or copyright?

Select Privacy & data rights or Legal & copyright in the form. You can also read our data rights information and Terms of Service.